Shipping policy

Shipping Policy

Thank you for shopping with FurFree™.

Order Processing

• Orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Canada:
5–10 business days

United States:
5–10 business days

Delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.

Shipping Rates

Shipping costs are displayed during checkout. Promotional free shipping offers will be clearly stated on our website when applicable.

Tracking

Once your order has been shipped, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to update.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, please contact us at support@furfree.com and we will work with the shipping carrier to resolve the issue.

Contact

If you have any questions regarding shipping, please contact us at:

support@furfree.com